12 Universal Slot EPABX with max 240 Line Support

The Matrix 12 Universal Slot EPABX (Electronic Private Automatic Branch Exchange) is a cutting-edge telecommunication solution designed to meet the demanding needs of modern businesses. With a maximum support of 240 lines, this robust and versatile system ensures that businesses can handle high volumes of communication with ease and efficiency. In this article, we will explore the features, benefits, and technical specifications of the Matrix 12 Universal Slot EPABX, demonstrating why it is a top choice for enterprises seeking a reliable and scalable communication solution.

Key Features and Benefits

Scalability and Flexibility

One of the standout features of the Matrix 12 Universal Slot EPABX is its scalability. The system can support up to 240 lines, making it suitable for businesses of various sizes, from small enterprises to large corporations. This scalability ensures that the communication system can grow alongside the business, eliminating the need for frequent upgrades or replacements.

The EPABX system is designed to be flexible, offering a range of installation options including a 19" rack mount with a 4U enclosure, wall mount, and table top configurations. This versatility allows businesses to choose the installation method that best suits their physical space and operational requirements.

Advanced Communication Capabilities

The Matrix 12 Universal Slot EPABX is equipped with advanced communication capabilities, including support for VOIP (Voice Over Internet Protocol) trunks, GSM/3G trunks, and ISDN/T1/E1/PRI channels. This multi-faceted approach ensures that businesses can leverage various communication technologies to optimize their connectivity and communication costs.

• VOIP (SIP) Trunks: With support for up to 99 VOIP trunks, the system enables businesses to utilize internet-based communication, reducing traditional phone line costs and enhancing flexibility.

• GSM/3G Trunks: The system can accommodate up to 40 GSM/3G trunks, providing an alternative communication channel that is particularly useful in areas with limited wired infrastructure.

• ISDN/T1/E1/PRI Channels: The EPABX supports up to 240 ISDN/T1/E1/PRI channels (8 ports) and up to 64 ISDN BRI channels (32 ports), ensuring robust and reliable digital communication.

Comprehensive Subscriber Support

The Matrix 12 Universal Slot EPABX offers extensive support for various types of subscribers, making it a comprehensive solution for diverse communication needs.

• IP Subscribers: The system can support up to 999 IP subscribers, facilitating seamless integration with modern IP-based communication devices and systems.

• Digital Subscribers: With capacity for up to 96 digital subscribers, the EPABX ensures high-quality digital communication.

• Analog Subscribers: The system also supports up to 240 analog subscribers, catering to businesses that still rely on traditional analog communication devices.

Enhanced Voicemail and Redundancy Features

Efficient voicemail management is crucial for any business communication system. The Matrix 12 Universal Slot EPABX offers up to 64 voicemail channels, ensuring that businesses can handle a high volume of voicemail traffic without any hitches. This feature is particularly beneficial for organizations with a large number of employees or clients who rely on voicemail for communication.

While the system does not offer built-in redundancy or hot-swap capabilities, its robust design and reliable components ensure minimal downtime and high availability. Businesses can rely on the EPABX for uninterrupted communication, which is essential for maintaining productivity and customer satisfaction.

Power Supply and Technical Specifications

The power supply specifications of the Matrix 12 Universal Slot EPABX are designed to ensure reliable and consistent operation. The system supports a wide range of power inputs, from 100-240 V AC, 47-60Hz, to 48V DC with a tolerance of +20%-15%. This flexibility ensures that the EPABX can operate efficiently in various environments and power conditions.

Technical Specifications

The technical specifications of the Matrix 12 Universal Slot EPABX are a testament to its advanced capabilities and robust design. Here is a detailed breakdown of the key specifications:

• Compatible Server Software: SARVAM UCS SME
• VOIP (SIP) Trunks: Up to 99

• GSM/3G Trunks: Up to 40

• CO Ports: Up to 64

• VOIP (VOCODER) Channels: Up to 128

• Channels for ISDN/T1/E1/PRI: Up to 240 characters (8 ports)

• Channels for ISDN BRI: Maximum 64 characters (32 ports)

• IP Subscribers: Up to 999

• Digital Subscribers: Up to 96

• Analog Subscribers: Up to 240

• Voicemail Channels: Up to 64

• Power Supply: 100-240 V AC, 47-60Hz, 48V DC, +20%-15%

• Redundancy: No

• Hot-Swap: No

• Installation: 19" Rack Mount with 4U Enclosure, Wall Mount, Table Top

Applications and Use Cases

The versatility and scalability of the Matrix 12 Universal Slot EPABX make it suitable for a wide range of applications and industries. Here are some examples of how businesses can benefit from this advanced communication system:

Corporate Offices

Large corporate offices with hundreds of employees require a robust and reliable communication system to handle internal and external communication efficiently. The Matrix 12 Universal Slot EPABX, with its support for up to 240 lines and a wide range of communication technologies, ensures that corporate offices can maintain seamless communication across departments and with clients and partners.

Call Centers

Call centers rely heavily on efficient communication systems to manage high volumes of incoming and outgoing calls. The EPABX system's support for multiple VOIP trunks, GSM/3G trunks, and ISDN channels ensures that call centers can handle large call volumes without any interruptions. Additionally, the extensive voicemail capabilities help manage missed calls and messages effectively.

Educational Institutions

Educational institutions, such as universities and colleges, require reliable communication systems to connect various departments, faculty, and students. The Matrix 12 Universal Slot EPABX provides a scalable solution that can support the growing communication needs of educational institutions, ensuring that important information is conveyed promptly and accurately.

Healthcare Facilities

In healthcare facilities, effective communication is crucial for patient care and coordination among medical staff. The EPABX system's ability to support a large number of analog and digital subscribers ensures that healthcare facilities can maintain clear and reliable communication channels, improving overall patient care and operational efficiency.

Hospitality Industry

Hotels and resorts require efficient communication systems to manage guest services, reservations, and internal operations. The Matrix 12 Universal Slot EPABX offers a flexible and scalable solution that can accommodate the diverse communication needs of the hospitality industry, ensuring that guests receive prompt and efficient service.