CCTVKART.COM'S 15 DAY RETURNS POLICY's Return Policy offers you the option to return items purchased on within 15 days of the receipt. In case of returns, we will credit the amount you paid for the products in your bank account.

The following EXCEPTIONS and RULES apply to this Policy:

  1. All items to be returned must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.
  2. In case you had purchased an item which had a free gift associated with it and you wish to return the item, please also return the free gift.
  3. Kindly pack the items securely to prevent any loss or damage during transit. We recommend you use a reliable courier service.
  4. Cancellation are subject to the management decision for the reason provided by customer.


Cancellation Policy

While, we make every effort to ship out orders that have been successfully placed with, there may be certain orders that we are unable to accept and must cancel. The reasons that may result in your order being cancelled include (but not limited to):

    Product temporarily out of stock.
    Limitations on quantities available for purchase.
    Inaccuracies or errors in product or pricing information.
    Problems identified by our credit and fraud avoidance department.
    Invalid address given in order details.
    Non-serviceable areas.

We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after the payment has been processed, the entire amount will be refunded to you as soon as possible.

Cancellation by the Customer

If receives a cancellation notice and the order has not been processed by us, we will cancel the order and refund the entire amount to you as soon as possible. We will not be able to cancel those orders that have already been processed and shipped out by us. Please contact our Customer Care in case you wish to cancel the Order.

Cancellation are subject to the management decision for the reason provided by customer.